North Hospitality Solutions: Smarter Strategies for Independent Hotels
We provide a flexible set of hospitality solutions built specifically for boutique hotels and inns. Your property isn’t cookie-cutter—your approach shouldn’t be either. From revenue strategy to operational and commercial support, we help independent hoteliers compete smarter, improve profitability, and stay true to what makes their brand unique.
A Practical Toolbox for Independent Hoteliers.
Revenue strategy and complementary solutions, tailored to your property—not a one-size-fits-all playbook.
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Revenue Management by North
Our premier product- custom end-to-end revenue management support with varied levels that work for your property, your needs, and your budget. We have spent years adapting and crafting easy to implement versions of large scale revenue management strategies that will give you the clarity and revenue performance your property needs.
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North Voice Connect Reservations Office
A specialized reservations call center designed for independent hotels and inns. As part of the North Hospitality Solutions toolbox, our reservations support is built to feel like an extension of your property—not a generic call center. We deliver thoughtful, brand-aligned guest interactions that drive conversion, protect rate integrity, and reflect the unique character of your hotel.
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Tech + Market Insights
We dig deep into your property, systems, and market so you don’t have to guess. From feasibility studies and digital placement audits to hands-on PMS transition support, we deliver data-backed insights and guided execution that help you make confident decisions, uncover untapped potential, and set your property up for long-term success. All findings are delivered in clean, brand-forward presentations suitable for ownership and investors, with preferred vendor expertise across StayNTouch, Olive, SHR, Skipper, and more.
About UsNorth Hotels is the culmination of a lifetime spent inside the world of small luxury hotels.
North Hospitality Solutions is led by a team of experienced hospitality professionals with deep backgrounds across luxury independent and branded hotels. Guided by President and Lead Consultant Connor Langton, our team brings more than a decade of hands-on experience combining strategic rigor with practical, operator-minded execution. Together, we lead day-to-day operations and long-term revenue strategy with the care, precision, and entrepreneurial mindset required to support independent hotels at every stage of growth.
Revenue Management: Strategic Solutions, Flexible Options
Revenue Management by North
Flexible term limits
Perfect for properties looking for full and complete coverage
Customized end-to-end revenue strategy
Once daily rate optimization
Custom pickup report
Weekly revenue management meeting
Rate code and package creation
Channel management
On call management support
Monthly Pace + Placement Package
Month to month commitment
Perfect for properties that need a little redirection
Weekly 365 rate change push
1 30-minute check in call
1 90- minute revenue meeting
Custom pickup report
Fractional RM Task Force Support
Seamless integration with your team during employee transitions, new property takeovers, or other need periods
Integration to current cadiance of reporting, meetings, and ownership/management communication
Peace of mind during times of change
Expert revenue support at value cost
North Voice Connect Reservations Call Center
A boutique reservations call center built for independent hotels. As part of our flexible hospitality toolbox, we provide personalized, brand-forward guest support that feels native to your property—helping convert more calls while maintaining the elevated experience your guests expect.
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Provide your guests with consistent, professional phone support every day during the time windows that matter the most. Our dedicated team ensures every call is answered promptly and with care, creating seamless guest connections, reducing missed opportunities, and driving more reservations for your property.
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Enhance guest satisfaction with responsive text and email support available daily from 8 AM to 8 PM. Our team manages these vital communication channels seamlessly, coordinating with your property’s departments to ensure every inquiry is addressed — with no missed messages, no dropped balls, and a consistently smooth guest experience.
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Deliver an extension of your property with our fully white-labeled service. We speak as your team — knowledgeable about your property, the local weather, and the surrounding area — so every guest interaction feels authentic, personal, and perfectly aligned with your brand.
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We will build a team that feels truly part of your property with our tailored onboarding program. Using property-approved materials and immersive on-site tours, we ensure every agent gains a deep understanding of your offerings — equipping them to represent your brand with confidence and deliver an authentic guest experience from day one.
Proven PartnerServicing Award Winning Hotels Across the Country
We proudly partner with award-winning luxury inns and boutique hotels across the country, bringing hands-on, data-driven revenue support to properties that value both performance and individuality. Our clients are independent, design-forward, and often recognized for excellence—and we help ensure their revenue strategy is just as exceptional. Whether coastal retreat or mountain hideaway, we meet each hotel exactly where they are.
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20 Mil
In Managed Revenue
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15+
Years Of Experience
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97%
Recommitment Rate
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20%
Average Growth
Free DownloadMake Sure your Property Placement is On Point
Download our free comp set review workbook and digital placement checklist
We harness AI-driven insights to give small hotels a competitive edge. Don’t worry about staying up to date- we have you covered
Client Stories: Real Experiences, Real Results
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“We’re Finally Ahead of the Game”
Before working with North, we were always reacting to what our comp set was doing. Now we’re actually leading the pack—and making smarter moves with way less guesswork.
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“It Just Works”
I don’t know how they do it, but the numbers are up, and I sleep better at night. They’ve helped us understand our pricing in a way that finally makes sense.
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“North Just Gets It”
There’s no fluff. No jargon. Just straight-up smart advice and support that actually fits our hotel. This has been a total shift for us—in the best way.
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“Revenue Used to Be the Part I Dreaded”
It’s the part I get excited about now. The reports are clear, the insights are sharp, and we’ve made more progress in six months than we did in two years.
from the blog
